Support

Having trouble accessing your report? Contact support with your checkout email and Stripe receipt number.

Email support

Or write to

Updated

What to send

  • Your checkout email, the address you entered on the Stripe checkout page.
  • Your Stripe receipt number, shown on your Stripe receipt after payment.

What happens next

We look up your payment with Stripe. If your report didn’t open, or you lost access during your 30 days, we refund the full amount to your original payment method. The Report access policy has the details.

Anything else

Questions about a quiz, your report, or your privacy are welcome at the same address.